The health and well-being of our students and staff are our primary concern. Decisions regarding reopening campus to onsite classes, providing safe meal service, and establishing protocols for healthy community living in residence and across the campus are being carefully considered to mitigate risk.
The following information is subject to change as plans and best practices continue to develop.
At any point in time, restrictions may be lifted or imposed in compliance with the requirements and recommendations established by New Brunswick Public Health. For information on the current phase of recovery and the restrictions in place: https://www2.gnb.ca/content/gnb/en/corporate/promo/covid-19/recovery.html
COVID-19 Prevention Measures
Personal Prevention Measures
- Wash your hands often with soap and water for 20 seconds or use an alcohol-based hand sanitizer.
- Cough and sneeze into your bent elbow or a tissue that you immediately discard.
- Avoid touching mouth, nose, and eyes with unwashed hands.
- Clean and disinfect surfaces frequently, especially doorknobs, light switches, and desktops.
- Stay in your room if you feel ill or have a fever.
- Wear a face mask if you have symptoms to protect your roommate or others who may be assisting you.
- Avoid close contact with others who are sick.
- Practice physical distancing of 2m/6ft when out in public.
- At-risk students with underlying health conditions or weakened immune systems should avoid common areas as much as possible.
Campus Prevention Measures
- Common areas, such as lounges, classrooms, library, dining hall, chapel, and washrooms, will fall under a heightened sanitization protocol.
- KU uses an Aramark-approved product called VIREX II 256 that both cleans and sanitizes. All workers will be equipped with proper Personal Protective Equipment (PPE) while performing sanitization duties.
- Additional attention will be given to high touch surfaces, including countertops/desktops, tables, faucets, flush handles, doorknobs, light switches, cabinet handles, computer keyboards, telephone receivers, handrails, etc.
- Furnishings in common areas will be arranged for safe distancing practices and occupancy limits will be adjusted to comply with the Public Health requirements.
- All facilities will be equipped with signage to encourage best practices to avoid the spread of illness.
- Students and staff will be asked to adhere to vigilant practices of handwashing and regular disinfectant cleaning of personal spaces.
Coming to Campus
All students coming to campus are encouraged to support the health of the KU community through responsible behaviour, including adherence to the following measures:
Before You Leave Home
Prior to travel to Kingswood University, it is important for students and parents to take the following steps:
- Check state and provincial guidelines for travel along your route to ensure you adhere to current travel health safety requirements.
- Travel with the minimum immediate family member(s) necessary to assist with safe arrival at Kingswood.
- Wait 14 days to verify you are healthy before coming to campus if you:
- Are experiencing two or more of the following symptoms: fever, sore throat, runny nose, headache, diarrhea, loss of taste or smell, new onset of fatigue, new onset of muscle pain.
- Have been told by Public Health that you may have been exposed to COVID-19.
- Have been in contact with a confirmed case of COVID-19.
- Have you been in close contact with someone being tested for COVID-19.
- Have travelled outside of the country or to an area of high risk.
- Pack personal safety essentials to protect yourself and others from viral spread. This should include mask(s), hand sanitizer, disinfectant wipes, disposable gloves and any other items needed to augment personal well-being and safety.
- Notify the Campus Life department of your anticipated arrival time. You will receive up-to-date information and instruction concerning arrival procedures.
Arriving at Campus
Students must notify the Campus Life department (Judy Kearley: 506.432.4428; firstname.lastname@example.org) of the anticipated arrival time at campus. Instructions on where to go for pre-screening, registration, and orientation will be provided in advance of arriving.
- Be prepared to answer pre-screening questions and have your temperature checked.
- Students arriving from outside the Atlantic Provinces bubble will be required to isolate for 14 days.
- Students who must isolate will be able to start the semester online to avoid missing any class days.
- Students who cannot gain immediate access to their residence due to increased risk will be able to start the semester online at home to avoid missing any class days.
- For the safety of enrolling students, only registered students will be permitted in residences. Our team will be available to assist students in moving their belongings to their rooms.
- Overnight guests will need to reserve accommodations off-campus at local hotels.
Leaving and Returning to Campus During the Semester
- In order to lower the risk of viral spread onto our campus, movements off and on campus will be under the guidance of the office of Campus Life.
- While students are expected to self-monitor and the intent of the university is to not be overly restrictive, it is important that students care for one another in community by being cautious about travel off campus and contact with others.
- Permissions and associated requirements may change as provincial requirements change. For example, return to campus from travel mid-semester may require a student to isolate before participation with others in normal campus activities.
- In principle, until a vaccine for COVID-19 exists, it will be wise to limit trips off campus to essential purposes only to mitigate the risk of bringing the virus back to campus.
Student Health & Assistance
Being away from home during a time of illness can be a source of fear and uncertainty. We are committed to providing excellent care for our students in their “home away from home” to ensure they have the best possible scenario for a speedy recovery.
Symptoms of COVID-19 may take 5-14 days to appear after exposure. Some people remain asymptomatic or have very mild symptoms.
- Most common symptoms include: fever, dry cough, and tiredness.
- Less common symptoms include: aches and pains, nasal congestion, sore throat, headache, diarrhea, and loss of taste or smell.
- Immediate medical attention is necessary if you are experiencing fever and/or cough with difficulty breathing/shortness of breath, chest pain/pressure, or loss of speech or movement.
Campus Life offers full support for students to help them evaluate illness symptoms and seek out information and medical assistance, as needed.
- Any student experiencing symptoms must stay in their room and isolate themselves from others.
- Campus Life staff must be notified immediately. They will assist with assessment through the provincial 811 Telecare service and with transportation to access local medical services for consultation and testing, if needed.
- NB Medicare health insurance is available for all non-Canadian students to cover the majority of emergency care
- Guard.me supplemental medical insurance plan helps to cover additional emergency medical needs, including mental health and some pharmaceutical prescriptions for non-Canadians.
Isolation is an important measure in reducing the spread of illness on campus.
- Any student experiencing two or more symptoms must stay in their room. They are not permitted to attend class in person or access the dining room or other shared spaces on campus. Campus Life staff can be contacted by email, phone, or text for assistance.
- Any student in residence confirmed to have COVID-19 will be required to follow Public Health directives, including isolation from others.
- Students will be assisted with securing temporary isolation accommodations. University staff will arrange for essential needs and care during this period of recovery.
We will be offering onsite courses in September while remaining in compliance with Public Health restrictions, acting responsibly with regard to the health of our students and staff.
We recognize that some students may choose not to return to campus. Our commitment is to provide a way for every student to continue his or her education as planned, wherever they are.
- We will be offering all courses this fall in multiple formats (onsite, online, directed study) to provide the greatest flexibility for students.
- Seating in onsite classrooms will be configured to meet relevant Public Health requirements for physical distancing.
- Praxis ministries, Practicum ministries, and other field-trips, etc. will continue but will be adjusted as necessary to promote safety and compliance with Public Health requirements
- Required textbook titles for all courses are available on Populi.
We will continue to monitor the requirements and adapt our plans accordingly, even into the fall semester.
Here are some changes we have implemented to ensure a safe and healthy school year.
Cleaning: Our facility will be cleaned and surfaces disinfected according to our operational plan.
Signage and directional cues: Signs have been installed to remind us to stay 2 meters apart and arrows placed on the floor to guide you around the facility. Handwashing and screening posters are posted as well.
Hand sanitizer and wipe stations: We have strategically placed these around the facility to enable you to use these to disinfect tables and surfaces as needed.
Seating/Room capacity: Furniture and chairs have been re-arranged to maintain physical distancing of two meters. We have also limited the seating capacity in our study rooms.
Computers and printing: Computers and printers are available to Kingswood staff and students only. We encourage you to work on your own devices and go paperless as much as possible. We also encourage electronic payment for printing.
Mask wearing: There are areas in the library where it can be difficult to maintain the 2-meter apart. You are encouraged to wear a non-medical mask when entering the building, searching the shelves and stacks, and working closely with library staff or other people in the library.
Reserves: We will no longer have a 2-3-hour reserve section. We will offer a 2-day reserve system. Students will be allowed to check out reserve material for two days. Reserve items will be located on a separate shelf near the circulation desk. Please respect the needs of your classmates and return the items on time so everyone has fair access.
Other checked out material: Other circulation policies will remain the same. However, there will be an additional 24-hour quarantine on all items before they are checked back in and allowed to be circulated.
Hours: We will post our hours via email and on the door.
Community/public users: Since indoor seated venues pose an added risk for everyone, community/public patrons will not be allowed to use our facilities. Community/public patrons can use our online services, arrange for a curbside pick-up, or contact Virnna Sabine by calling 432-4417 or email email@example.com to make an appointment to browse and check-out material.
Contact tracing information: To enable Public Health to effectively mitigate the spread of Covid-19 in the event of an outbreak, we are required to record who has visited the library. We will be collecting your name and contact information following the guidelines provided by the Province of New Brunswick.
Nitty Gritty Details: If you want to use a whiteboard, we encourage you to invest in your own markers. Likewise bring your own pens, paper, post it notes, headsets, and other school supplies as we will no longer actively share these with you. Other items that will no longer be available are the coffee maker, tea kettle, microwave, and refrigerator.
Our library director, Virnna Sabine, is available to answer any questions or to help with sourcing course texts or library resources: firstname.lastname@example.org.
Chapel and Pulse Gatherings
Chapel and Pulse are integral parts of the Kingswood experience and will continue on a regular schedule in the fall.
- Livestreaming equipment is being upgraded to better serve those who choose not to return to campus.
- Our building is large enough to provide adequate physical distancing to serve all students and staff in compliance with Public Health regulations.
We are working with Public Health on the requirements for residence life this fall. Planning is underway to accommodate a variety of scenarios to ensure residence life is as safe as possible to prevent the spread of illness. More information will be provided with room assignment instructions.
Living in Community
It is not possible to eliminate risk on a resident university campus with shared accommodations, but steps will be taken to significantly reduce the risk.
- Students are encouraged to make their housing request prior to arriving on campus. Requests include a single (additional cost) or double room, specific roommate, or for Campus Life to choose a compatible roommate.
- Students will be encouraged to consider those with whom they share a room or suite as their “family unit.” Students will be expected to maintain appropriate physical distance when interacting with other students outside of this unit to contribute to the continued health of the family and minimize the risk of spreading any illness between family units.
- Gatherings in common residence areas, such as lounges and chapels, will be limited to comply with Public Health recommendations.
- Any indication of illness with concerning symptoms in residence will result in isolation measures to prevent contact with others until the nature of the illness can be verified or the risk is removed.
Steps are being taken to ensure safety is a priority with our dining hall service.
- A staff member will monitor entry to the dining hall.
- Those experiencing symptoms will not be permitted to enter. Arrangements will be made to provide meal service to their room.
- The number of patrons in the dining hall will be limited at any one time. Limits may change to comply with public health directives as conditions change.
- Signage will clearly display hygiene and distancing protocols.
- Floor and table markings will help with spacing for physical distancing.
- Handwashing and sanitizing stations will be available.
- Full-service options will replace the self-serve buffet and salad bar.
- Plexi barriers will be in place for food safety and worker protection.
- Food service workers will be equipped with personal protective equipment for personal safety.
- Style of meal service may vary as conditions require; for example, individually-wrapped meals.
- In the event public gathering spaces must be closed, meal service will continue through a take-out and delivery mode.
- Dining room attendants will ensure all tables and chairs are disinfected after use and common surfaces are disinfected frequently throughout the meal service times
- Patrons will be encouraged to offer feedback on any concerns they have with the dining hall service to ensure everyone’s optimum safety while dining needs are served.
Athletics & Campus Recreation
Physical activities, recreation, and social activities are critical components to maintaining a healthy lifestyle. While our campus life activities will look a little different this fall, we are committed to providing safe and creative ways to enjoy community life at Kingswood.
To reduce the risk of spreading illness, we will focus on providing fitness-style classes, workouts, and sports with minimal contact and sharing of equipment. High contact sports, such as soccer and hockey, will not be available for the fall semester.
Recreation areas will continue to be open in compliance with Public Health regulation. Students will be expected to comply with physical distancing expectations during their use of the recreation areas. Use of sports equipment will be monitored to ensure appropriate cleaning and sanitization after every use.
Student Centre & Solid Grounds Café
Access to our Student Centre will be available in compliance with Public Health regulations. Students will be expected to adhere to occupancy restrictions and physical distancing expectations for this space, including the placement of furniture and recreational games. Use of game equipment (pool table, foosball, and air hockey) will be monitored to ensure appropriate cleaning and sanitization after every use.
Access to our Student Centre will be available in compliance with Public Health regulations and may be closed and reopened with changing pandemic conditions.
- Signage will be posted to indicate requirements for each lounge or common space, including occupancy limits in compliance with current Public Health directives.
- Furniture will be arranged to assist with distancing and occupancy limits.
- Cleaning supplies will be available at the Student Centre for all users.
- Use of game equipment (pool table, foosball, and air hockey) will be monitored to ensure proper cleaning and sanitization after every use.
- Additional sanitization will be expected by groups before and after use.
Student Life Events
While we all know Campus Life will be different, students will be encouraged to participate in and lead a full slate of safe and creative campus life activities. The leadership energies and planning that go into these functions will continue to be a valuable part of the learning experience with one another on our campus. We are confident the upcoming year will be one of the most unique and memorable years ever at Kingswood as we all create and discover new activities that work with the new realities. It’s going to be fresh and fun!
The Kingswood University Counselling Centre is open to serve students, staff, and their families.
- Provincial regulations allow for face-to-face sessions, as well as sessions on a telemedical platform. Clients are offered a choice of service presentation based upon their situation and comfort level.
- Upon arrival to the Counselling Centre, each staff and visitor completes a checklist of physical wellbeing, including body temperature, to ensure the health of all.
- The KUCC is equipped with larger therapy offices that will accommodate physical distancing requirements.
- Spaces are sanitized regularly, in compliance with Public Health regulations.
IT support will continue for all students, whether on campus or studying remotely from home.
If you require technical support with any campus technology (local or remote) or with your own technology, please contact Dean Landry, Director of Information Systems, using one of the following methods:
- With the IT service request form: https://ku.freshdesk.com/support/tickets/new
- In Person – Lower Bridgeo House, 89 Summit Ave (below Enrolment)
- By Phone – 506-432-4492
- By Email – email@example.com
If you are remote:
- You may be required to identify yourself using information contained in Populi (e.g. your birthdate, roommate for a specific semester, etc.).
- Assistance may involve sharing your screen using Google Meet.
- In some cases, you may be redirected to your Internet service provider or manufacturer of your device for further assistance.
Another serious outbreak of the pandemic in our area could result in the need to close the campus to staff and students. Should this measure be necessary by prudent decision-making or by government mandate:
- Classes and assignment deadlines will be temporarily suspended to allow students adequate time to travel home.
- Students will be assisted with clear directions from university staff on a safe and orderly departure from campus.
- Ample time will be given for students to secure and store personal belongings and arrange travel.
- Classes will resume through a distance learning modality until it is permissible and possible for students to resume classes on campus.
- Refunds will be provided in adherence to the Refund Policies for Campus Closure outlined in a separate section.
Refund Policies for Campus Closure
When students are required to leave campus because of a campus closure, the overriding principle will be that Kingswood will continue to provide instruction in an alternate format so that students will be able to earn academic credit for their courses. The following guidelines will normally apply.
It is not anticipated that there will be any refund for tuition as alternate delivery modes will be provided for course instruction so that students will be able to complete all their courses. However, if a student chooses to withdraw from one or more courses, the regular refund policies will apply.
Spiritual Life and Campus Life fees
Refunds for Spiritual Life and Campus Life fees will be determined by the campus closure date and the balance of funds remaining after accounting for expenditures for events and activities up to that point.
The refund of the Praxis fee will be determined by the amount of time remaining in the semester, funds expended to date, and opportunity for ministry activities.
Based upon time expended in the semester, students will either receive academic credit or a full refund for the practicum.
Supervised Ministry Experience
Every effort will be made to assist students to complete their Supervised Ministry Experience. This may include working remotely, a pause in the Supervised Ministry Experience, reassignment to a different Supervised Ministry Experience, etc. The exact change will be based on each student’s circumstances.
It is not anticipated that there will be a refund for music lessons, as alternate delivery modes will be provided for the remaining lessons.
Students may use their room deposit to secure a room for when they return to campus or request a refund on the deposit if they do not anticipate returning to a Kingswood residence. A completed Withdrawal Form is to be submitted to the Campus Life Department. Any damages for which a student is liable will be deducted from the room deposit refund.
Room Charges and Meal Plans
Refunds for unused meal plan and room privileges will be calculated on a pro-rated basis with the amount of the unused portion refunded.
The one-time Resource Fee is non-refundable.
If students are required to leave campus because of a closure, students will maintain all of their awarded financial aid unless they withdraw. If they withdraw, regular refund policies will apply
These guidelines may be amended subject to conditions at the time closure.